FAQs - Your Questions, Answered
Ordering Made Easy
What if I have a special request?
What if I have a special request?
We know the little things can make the biggest difference. Whether you prefer long sleeves over short or want something tag‑free, we’re here to listen.
Reach out anytime, our goal is to keep things joyful, simple, and tailored to what you need.
Can I order without being part of a fundraiser?
Can I order without being part of a fundraiser?
Absolutely! You don’t need to be part of a fundraiser to place an order, everyone’s welcome at Easy Peasy Tees.
Can I track my order?
Can I track my order?
Individual orders (not part of a fundraiser): Yes. Once your order ships, we’ll send a tracking number via email so you can follow your package’s journey right to your doorstep.
Fundraiser orders: Tracking is managed by your fundraising coordinator. Please reach out to them directly for updates on your order.
Do you offer bulk discounts?
Do you offer bulk discounts?
Our supplier does not offer bulk pricing. Because of this, we’re unable to pass along bulk discounts, but every shirt ordered still makes a big impact by supporting awareness, equity, and meaningful community initiatives.
Is my payment information secure?
Is my payment information secure?
Absolutely. We use trusted, secure payment processors with encrypted transactions to keep your information safe and private.
Fundraiser Fun Zone
What Are the Minimum Order Requirements?
What Are the Minimum Order Requirements?
To qualify for free shipping, your group’s fundraiser must reach:
- 100 tees
- 24 Spirit Tees (if your fundraiser includes them)
These minimums help cover the cost of free bulk shipping included with every order.
If your group doesn’t meet the minimum, reach out to Easy Peasy Tees and we’ll happily brainstorm ways to make it work for your community.
Can I track my fundraiser order?
Can I track my fundraiser order?
Yes! Once your order ships, we’ll send you an email with tracking info so you can follow it all the way to it's final destination. Easy peasy!
Who do I contact about my fundraiser delivery?
Who do I contact about my fundraiser delivery?
If you are the fundraising coordinator and you have questions about your fundraiser delivery, feel free to reach out to us directly! Just fill out the contact form with your order number and fundraiser name, we’ll be happy to help and make sure everything’s on track.
Can I create a custom spirit tee for my fundraiser?
Can I create a custom spirit tee for my fundraiser?
Yes! When you initiate your fundraiser, just select the option to be contacted by our Canadian designer. They’ll reach out to help you craft the perfect group logo, whether it’s playful, bold, or full of team spirit. We love bringing your vision to life!
Product & Shipping Scoop
Do you make custom tees?
Do you make custom tees?
We don’t offer fully custom tees. Awareness Day designs aren’t customized for individual schools, so we can’t add school logos or sleeve prints.
As part of fundraisers, we do partner with schools and groups to create Spirit Tees that become part of our catalogue. However, we don’t take on standalone bulk orders for custom tees or jerseys.
If you’re unsure whether your idea fits, reach out anytime. We're always happy to help you find the right option.
Do you ship across Canada?
Do you ship across Canada?
We ship across Canada — except Quebec.
Quebec has unique French language packaging requirements. We’re working on it, and we can’t wait to include Quebec families soon!
What happens if my package is lost or delayed?
What happens if my package is lost or delayed?
We’ve got your back—whether you ordered through a fundraiser or placed an individual order. Here’s what to do:
Fundraiser Shipping
If your group’s Peasy Parcel is delayed or missing, start by checking the tracking link sent to your organizer when the order shipped. If it’s stalled or marked as delivered but hasn’t arrived, let your organizer know. They can reach out to us with the order number, and we’ll investigate and help resolve it quickly.
Individual Shipping
If your personal order hasn’t arrived, check your tracking link (sent by email when your order shipped). If it’s stuck or marked as delivered but nowhere to be found, contact us with your order number. We’ll look into it and make it right.
Your tees matter to us, and we’ll do everything we can to get them to you safely.
How much does shipping cost?
How much does shipping cost?
Shipping is calculated at checkout based on your postal code. If you purchase more 3 or more tees, your purchase ships free.
Fundraising purchases ship for free.
Where are the shirts printed?
Where are the shirts printed?
All our shirts are proudly printed in Canada to ensure quality and support local businesses.
Are the t-shirts unisex or gender-specific?
Are the t-shirts unisex or gender-specific?
Our kids’ tees feature a comfy, unisex fit that works for all.
For adults, we offer both Big Pea (unisex) and Curvy Pea (curved fit) options, so you can choose what feels best for you. You might notice that some brands label these styles as “men” or “fit,” but we believe gender doesn’t belong on a t-shirt.
What materials are the t-shirts made from?
What materials are the t-shirts made from?
We use soft, high-quality cotton blends that are durable and comfortable for active kids.
Our shirts are printed with eco-friendly inks, and we recommend washing inside out on a gentle cycle for long-lasting color.
Designs & Artwork
Where does your artwork come from?
Where does your artwork come from?
We license select designs from trusted creators to ensure quality and consistency. Some logos and graphics are created in-house by our founder & designer, they bring a personal touch and creative vision that makes our collection feel authentic and uniquely ours.
We’re proud to license the Orange Shirt Society logo, and we’re actively building partnerships with non-profits to help amplify their missions through custom designs.
We’re always listening, if you have feedback or suggestions about the artwork, we’d love to hear from you. Your voice helps shape the impact we create together.
Can I submit my own design for a spirit tee?
Can I submit my own design for a spirit tee?
Yes! You’re welcome to submit your own artwork, it’ll be uploaded as a custom Spirit Tee for your fundraiser. Just keep in mind that minimum order quantities apply, so we recommend coordinating with your group to make sure it’s a hit. Let’s bring your vision to life!
Can I get a spirit tee for my school or group if I don’t have a logo?
Can I get a spirit tee for my school or group if I don’t have a logo?
Yes. Our Canadian Designer is happy to partner with you. Please indicate your interest in the fundraising form.
About Our Causes
How did you pick the charities?
How did you pick the charities?
We carefully select causes that align with our mission to promote empathy, inclusion, and community support, focusing on awareness days that resonate with schools and families.
Easy Peasy Tees is a small, independent initiative. not officially affiliated with the charities we support. We choose organizations based on impact, alignment, and community love, and we always aim to represent them respectfully.
We don’t speak on the charities behalf, and we don’t use their logos or branding without permission. We simply share their story, celebrate their work, and pass along the funds we raise.
We’re always listening — if you have feedback or suggestions about the causes we support, we’d love to hear from you. Your voice helps shape the impact we create together.
Is Easy Peasy Tees affiliated with the charities supported?
Is Easy Peasy Tees affiliated with the charities supported?
Independent, But Inspired
Easy Peasy Tees is a small, independent initiative, not officially affiliated with the charities we support. We choose organizations based on impact, alignment, and community love, and we always aim to represent them respectfully.
We don’t speak on their behalf, and we don’t use their logos or branding without permission. We simply share their story, celebrate their work, and pass along the funds we raise.
Can I receive a receipt for donation tax purposes?
Can I receive a receipt for donation tax purposes?
At this time, we do not provide tax receipts for donations. However, your support directly helps us continue our programs and make a positive impact in our communities.
What is Passing Forward?
What is Passing Forward?
Passing Forward is our sustainability program that collects gently worn t-shirts and redistributes them to students who need them—helping reduce waste and increase participation.
How do I send my gently-loved shirts to Passing Forward?
How do I send my gently-loved shirts to Passing Forward?
Gather Your Shirts
Collect gently worn t-shirts that are clean, free of stains, holes, or heavy wear.
Send Them In
School Collection: Some schools or groups gather tees in bulk, check with yours first.
DIY Drop-Off: Package and send them in yourself, it’s easy and impactful.
Donation Form
Download Donation Form & include a copy in your Package.
Package Securely
Place the shirts in a sturdy plastic bag or box to keep them protected during
shipping.
Ship
Gently used tshirts can be sent
to our mailing address at:
Easy Peasy Tees
Suite 250
#132-250 Shawville Blvd S.E.
Calgary AB T2Y 2Z7
Need help? We got you!
Have a question that’s not covered here or need to reach out?
Have a question that’s not covered here or need to reach out?
fill out the Contact form
How do you handle privacy and data protection?
How do you handle privacy and data protection?
Protecting your family’s data is a top priority. We follow strict privacy policies and never share your information with third parties without consent. Read our full Privacy Policy here.