FAQs - Your Questions, Answered
Ordering Made Easy
What if I have a special request?
What if I have a special request?
We know the little things can make the biggest difference. Whether you prefer long sleeves over short or want something tag‑free, we’re here to listen.
Reach out anytime, our goal is to keep things joyful, simple, and tailored to what you need.
Can I order without being part of a fundraiser?
Can I order without being part of a fundraiser?
Absolutely! You don’t need to be part of a fundraiser to place an order, everyone’s welcome at Easy Peasy Tees.
Can I track my order?
Can I track my order?
Individual orders (not part of a fundraiser): Yes. Once your order ships, we’ll send a tracking number via email so you can follow your package’s journey right to your doorstep.
Fundraiser orders: Tracking is managed by your fundraising coordinator. Please reach out to them directly for updates on your order.
Do you offer bulk discounts?
Do you offer bulk discounts?
Our supplier does not offer bulk pricing. Because of this, we’re unable to pass along bulk discounts, but every shirt ordered still makes a big impact by supporting awareness, equity, and meaningful community initiatives.
Is my payment information secure?
Is my payment information secure?
Absolutely. We use trusted, secure payment processors with encrypted transactions to keep your information safe and private.
How do I know what size to choose for my child
How do I know what size to choose for my child
Most styles are made with pre‑shrunk cotton or cotton‑blend fabrics designed to hold their shape. Because cotton is a natural fibre, a small amount of shrinkage is still possible. For best results, wash in cold water and hang to dry or tumble dry on low.
As a guide:
- 100% cotton can shrink 3–5%
- Cotton blends typically shrink 1–3%
What if my child has sensory sensitivities
What if my child has sensory sensitivities
Every kid is different, and comfort matters. If your child has specific sensory needs, reach out — we’re happy to help you choose the softest option available. Our tees do include tags.
Are your shirts pre‑shrunk
Are your shirts pre‑shrunk
Yes — most styles use pre‑shrunk cotton or cotton blends to minimize shrinkage.
What brands of blanks do you use
What brands of blanks do you use
We prioritize Canadian‑headquartered suppliers known for quality and ethical production. Some toddler styles come from specialty children’s suppliers with strong sustainability and safety practices.
What payment methods do you accept
What payment methods do you accept
You can check out using all major credit and debit cards, Apple Pay, Google Pay, PayPal, and express checkout options. If your order meets the minimum spend, you may also see the option to split your purchase into three equal, interest‑free payments.
Do you offer Afterpay, Klarna, or Shop Pay Installments
Do you offer Afterpay, Klarna, or Shop Pay Installments
Yes — installment options appear automatically at checkout when available for your device, location, and order total.
Can I change my order after placing it
Can I change my order after placing it
If you need to make a change, contact us as soon as possible. Once printing begins, we’re not able to adjust sizes or designs — but if we can catch it in time, we’ll do our best to help.
What is your return/exchange policy
What is your return/exchange policy
Because each item is printed just for you, we don’t offer refunds for change‑of‑mind. If something is wrong (wrong size, wrong item, defect), reach out within 7 days and we’ll make it right.
What happens if my shirt arrives damaged
What happens if my shirt arrives damaged
If your order arrives damaged or defective, contact us within 7 days with a photo. We’ll send a replacement or issue a refund.
What happens if my package is lost or delayed
What happens if my package is lost or delayed
If your order is more than 10 business days late, contact us — we’ll resend it or refund you.
What happens if my package is marked delivered but missing
What happens if my package is marked delivered but missing
We’ll help you confirm delivery details with the carrier. Packages marked delivered are the responsibility of the shipping provider, but we’ll support you through next steps.
Fundraiser Fun Zone
Why is this fundraiser easier than traditional fundraisers for schools, groups, and communities
Why is this fundraiser easier than traditional fundraisers for schools, groups, and communities
Traditional fundraisers rely on volunteers, door‑to‑door selling, cash handling, and complicated logistics. Most schools, groups, and community organizations simply don’t have the capacity for that anymore.
Our fundraiser removes all of that:
- No selling
- No collecting money
- No sorting boxes
- No volunteer hours
- No admin burden
You share the link, families order online, and we handle everything else. Every order arrives individually packaged and labelled, and your organization receives a clean payout.
Why are families choosing simpler fundraisers now
Why are families choosing simpler fundraisers now
People want to support their school, team, or community — but they’re overwhelmed. Between work, activities, and rising costs, high‑effort fundraisers just don’t fit modern life.
Awareness‑day tees offer a low‑barrier way to give because families are buying something they already need, while supporting a cause they care about.
Why are fundraiser participation rates dropping for many schools and groups
Why are fundraiser participation rates dropping for many schools and groups
Participation isn’t dropping because people don’t care — it’s dropping because they’re stretched thin.
Common barriers include:
- Too many fundraisers
- High‑effort selling
- Complicated pickup logistics
- Volunteer burnout
- Lack of trust in where money goes
Our model removes these barriers and rebuilds trust with a simple, transparent, low‑lift fundraiser.
How does this fundraiser reduce admin workload for schools and organizers
How does this fundraiser reduce admin workload for schools and organizers
Schools and group leaders don’t have to:
- Track orders
- Collect cash
- Sort boxes
- Manage volunteers
- Coordinate pickup events
We handle all printing, packaging, sorting, and delivery. Orders arrive individually labelled and ready to distribute.
What if our group or school has very few volunteers
What if our group or school has very few volunteers
No problem — this fundraiser requires zero volunteers.
Everything is done online, and delivery is handled by us and your main contact. It’s designed for busy families and communities with limited capacity.
Why is this fundraiser considered “low‑lift” for schools, groups, and communities
Why is this fundraiser considered “low‑lift” for schools, groups, and communities
Because the only thing your organization needs to do is:
- Share the link
- Share the group or school code
- Deposit the payout
That’s it.
No selling, no sorting, no events, no volunteer coordination.
How does this fundraiser support busy families and community members
How does this fundraiser support busy families and community members
People don’t need to attend events, pick up orders, or remember complicated instructions.
They simply order online, and the shirt arrives at the school or group location with their name on it. It’s designed to be easy, predictable, and stress‑free.
Why do awareness‑day fundraisers work so well for schools and communities
Why do awareness‑day fundraisers work so well for schools and communities
Because families already want shirts for Pink Shirt Day, Orange Shirt Day, Pride, and other awareness events.
Instead of buying from multiple places, they can:
- Support their school or group
- Support Canadian artists
- Support ethical production
- Reduce landfill waste
All while buying something they already planned to purchase.
What kind of groups does this fundraiser work best for
What kind of groups does this fundraiser work best for
This fundraiser works exceptionally well for:
- Schools (elementary, middle, and K–9)
- Daycares and early‑learning centres
- Sports teams
- Dance studios
- Scouts, Guides, and youth programs
- Community centres
- Cultural groups
- Non‑profits
- Parent councils
- Small charities
- Clubs and after‑school programs
It’s ideal for any group that:
- Has busy families
- Has limited volunteers
- Wants a simple, low‑effort fundraiser
- Wants to support awareness days or community causes
- Wants predictable, stress‑free logistics
If your school, group, or community wears t‑shirts and cares about impact — this fundraiser works.
How do I know this fundraiser will actually work for our school, group, or community
How do I know this fundraiser will actually work for our school, group, or community
We designed it around what modern families and communities say they need most:
- Low effort
- Clear communication
- No selling
- No sorting
- No volunteer hours
- A product families already want
This combination consistently leads to high participation and strong fundraising results.
What Are the Minimum Order Requirements?
What Are the Minimum Order Requirements?
To qualify for free shipping, your group’s fundraiser must reach:
- 100 tees
- 24 Spirit Tees (if your fundraiser includes them)
These minimums help cover the cost of free bulk shipping included with every order.
If your group doesn’t meet the minimum, reach out to Easy Peasy Tees and we’ll happily brainstorm ways to make it work for your community.
Can I track my fundraiser order?
Can I track my fundraiser order?
Yes! Once your order ships, we’ll send you an email with tracking info so you can follow it all the way to it's final destination. Easy peasy!
Who do I contact about my fundraiser delivery?
Who do I contact about my fundraiser delivery?
If you are the fundraising coordinator and you have questions about your fundraiser delivery, feel free to reach out to us directly! Just fill out the contact form with your order number and fundraiser name, we’ll be happy to help and make sure everything’s on track.
Can I create a custom spirit tee for my fundraiser?
Can I create a custom spirit tee for my fundraiser?
Yes! When you initiate your fundraiser, just select the option to be contacted by our Canadian designer. They’ll reach out to help you craft the perfect group logo, whether it’s playful, bold, or full of team spirit. We love bringing your vision to life!
Can I buy a gift card during a fundraiser
Can I buy a gift card during a fundraiser
Yes. Families can purchase a digital Easy Peasy Tees gift card as part of any active community fundraiser.
Communities earn fundraising credit on gift card purchases
The fundraising contribution is earned at the moment the gift card is purchased.
Gift card redemption later does not generate additional fundraising credit.
Gift cards are redeemable only at Easy Peasy Tees
They cannot be redeemed on Amazon or any other affiliate sites.
Gift cards cannot be used to purchase additional gift cards
This follows our standard gift card policy.
Gift cards follow our standard redemption rules
- No expiry
- Digital delivery only
- No cash back
- Cannot be stacked with other discounts
How do school fundraisers with t‑shirts work
How do school fundraisers with t‑shirts work
Families order online and enter their school code at checkout. When the fundraiser closes, orders are processed, printed, and delivered to the school.
How do school deliveries work
How do school deliveries work
Your order arrives individually packaged and clearly labelled. It goes home in your child’s backpack — no special trip required.
What if my child is absent on delivery day
What if my child is absent on delivery day
Schools handle it the same way they would any item that belongs to your child — it may be held by the teacher, kept at the office, or sent home the next day.
How much can our school raise
How much can our school raise
A typical urban elementary school has 300–500 students. If 50% participate, your school can raise around $5,000 — often double a typical school fundraiser.
Do you offer templates for fundraiser promotions
Do you offer templates for fundraiser promotions
Yes — we provide ready‑to‑use materials to help your school spread the word easily.
How do I start a fundraiser
How do I start a fundraiser
Fill out the application form. A team member will reach out to gather details, set up your school code, and help you launch.
How do I reorder a past design
How do I reorder a past design
Reach out to our team — we’re happy to help you bring back a previous favourite.
How do I submit a custom design
How do I submit a custom design
On the application form, select the option for a spirit tee. We’ll connect with you to receive your logo or pair you with our designer.
Product & Shipping Scoop
Do you make custom tees?
Do you make custom tees?
We don’t offer fully custom tees. Awareness Day designs aren’t customized for individual schools, so we can’t add school logos or sleeve prints.
As part of fundraisers, we do partner with schools and groups to create Spirit Tees that become part of our catalogue. However, we don’t take on standalone bulk orders for custom tees or jerseys.
If you’re unsure whether your idea fits, reach out anytime. We're always happy to help you find the right option.
Do you ship across Canada?
Do you ship across Canada?
We ship across Canada — except Quebec.
Quebec has unique French language packaging requirements. We’re working on it, and we can’t wait to include Quebec families soon!
What happens if my package is lost or delayed?
What happens if my package is lost or delayed?
We’ve got your back—whether you ordered through a fundraiser or placed an individual order. Here’s what to do:
Fundraiser Shipping
If your group’s Peasy Parcel is delayed or missing, start by checking the tracking link sent to your organizer when the order shipped. If it’s stalled or marked as delivered but hasn’t arrived, let your organizer know. They can reach out to us with the order number, and we’ll investigate and help resolve it quickly.
Individual Shipping
If your personal order hasn’t arrived, check your tracking link (sent by email when your order shipped). If it’s stuck or marked as delivered but nowhere to be found, contact us with your order number. We’ll look into it and make it right.
Your tees matter to us, and we’ll do everything we can to get them to you safely.
How much does shipping cost?
How much does shipping cost?
Shipping is calculated at checkout based on your postal code. If you purchase more 3 or more tees, your purchase ships free.
Fundraising purchases ship for free.
Where are the shirts printed?
Where are the shirts printed?
All our shirts are proudly printed in Canada to ensure quality and support local businesses.
Are the t-shirts unisex or gender-specific?
Are the t-shirts unisex or gender-specific?
Our kids’ tees feature a comfy, unisex fit that works for all.
For adults, we offer both Big Pea (unisex) and Curvy Pea (curved fit) options, so you can choose what feels best for you. You might notice that some brands label these styles as “men” or “fit,” but we believe gender doesn’t belong on a t-shirt.
What materials are the t-shirts made from?
What materials are the t-shirts made from?
We use soft, high-quality cotton blends that are durable and comfortable for active kids.
Our shirts are printed with eco-friendly inks, and we recommend washing inside out on a gentle cycle for long-lasting color.
What printing method do you use
What printing method do you use
Most designs are screen printed for bold colours and long‑lasting durability. Smaller batches, detailed artwork, and toddler sizes often use professional‑grade DTF printing.
Screen Printing vs. DTF — what’s the difference
Screen Printing vs. DTF — what’s the difference
Screen Printing: Smooth, vibrant, durable prints — ideal for large batches.
DTF: Captures fine details and gradients with excellent flexibility — ideal for small runs and intricate designs.
What about toddler sizes
What about toddler sizes
Most toddler (mini‑pea) tees are printed using DTF for softness, detail, and comfort.
Which printing method will I get
Which printing method will I get
It depends on the order size and artwork complexity. Both methods are chosen to ensure the best quality and longevity.
Will the fabric fade
Will the fabric fade
The fabrics are chosen for strong colour retention. Wash inside out in cold water and avoid high‑heat drying to keep colours vibrant.
Will these pill (get little fabric balls)
Will these pill (get little fabric balls)
The garments use high‑quality yarns designed to resist pilling. While no fabric is completely immune, these materials stay smooth longer.
How do I wash and care for the shirts
How do I wash and care for the shirts
Wash inside out, in cold water, with similar colours. Hang to dry or tumble dry on low to maintain colour and fit.
How long will my order take to arrive
How long will my order take to arrive
We ship with Canada Post.
- Local: 1–3 business days
- Regional: 3–6 business days
- National: 4–10+ business days
- Xpresspost™: ~2 days
- Priority™: fastest option
Do you offer free shipping
Do you offer free shipping
Yes — free shipping applies to any order with 3 or more tees and all fundraiser orders.
Do you offer local pickup in Calgary
Do you offer local pickup in Calgary
Yes — local pickup is available at checkout.
How do you package your orders
How do you package your orders
We currently use standard poly‑mailers. Eco‑friendly packaging is important to us, and we’re actively evaluating sustainable alternatives.
Are your shirts eco‑friendly
Are your shirts eco‑friendly
We work with suppliers who maintain rigorous standards for water use, energy efficiency, and environmental stewardship.
Where are your products sourced
Where are your products sourced
We source from suppliers known for quality, ethical production, and transparent reporting.
Designs & Artwork
Where does your artwork come from?
Where does your artwork come from?
We license select designs from trusted creators to ensure quality and consistency. Some logos and graphics are created in-house by our founder & designer, they bring a personal touch and creative vision that makes our collection feel authentic and uniquely ours.
We’re proud to license the Orange Shirt Society logo, and we’re actively building partnerships with non-profits to help amplify their missions through custom designs.
We’re always listening, if you have feedback or suggestions about the artwork, we’d love to hear from you. Your voice helps shape the impact we create together.
Can I submit my own design for a spirit tee?
Can I submit my own design for a spirit tee?
Yes! You’re welcome to submit your own artwork, it’ll be uploaded as a custom Spirit Tee for your fundraiser. Just keep in mind that minimum order quantities apply, so we recommend coordinating with your group to make sure it’s a hit. Let’s bring your vision to life!
Can I get a spirit tee for my school or group if I don’t have a logo?
Can I get a spirit tee for my school or group if I don’t have a logo?
Yes. Our Canadian Designer is happy to partner with you. Please indicate your interest in the fundraising form.
How do I submit a custom design
How do I submit a custom design
On the application form, select the option for a spirit tee. We’ll connect with you to receive your logo or pair you with our designer.
Can I get a spirit tee if I don’t have a logo
Can I get a spirit tee if I don’t have a logo
Yes — we can help create a simple, community‑friendly design.
Where does your artwork come from
Where does your artwork come from
Our designs are created by Canadian artists and illustrators who specialize in kid‑friendly, community‑focused artwork.
How do I reorder a past design
How do I reorder a past design
Reach out to our team — we can usually bring back previous designs quickly.
Why do you disclose your use of AI when many brands don’t?
Why do you disclose your use of AI when many brands don’t?
We choose to be transparent because trust matters to us. All of our tee artwork is created by real Canadian artists and always will be. That part of our brand is non‑negotiable.
Where AI comes in is only in our digital content, not our products. As a small, founder‑led business, we use a blend of:
- photos we take ourselves
- licensed stock images
- AI‑assisted elements
AI helps us stay efficient and communicate clearly without compromising the human intention, care, and values behind our work. It’s a tool, not a replacement for real people or real creativity.
We also know that AI raises important questions about ethics, representation, and environmental impact. We share those concerns, which is why:
- every AI‑assisted visual is reviewed to ensure it aligns with our mission
- we don’t use AI to recreate or imitate actual individuals, living or historical
- we avoid using AI to represent cultural or identity‑based communities in ways that could be inaccurate, stereotyped, or disrespectful
- when we create AI‑assisted visuals connected to sensitive themes, such as Indigenous representation or veterans, we review every detail carefully to ensure the image is dignified, accurate, and aligned with our values, avoiding Nation‑specific identifiers, cultural regalia, military insignia, or anything that could misrepresent a real community or individual
- we acknowledge that AI has an environmental footprint, but it is one part of a much larger digital ecosystem that includes streaming, cloud storage, smartphone manufacturing, and e‑commerce logistics
We disclose our use of AI because we believe our community deserves honesty. Many brands use AI quietly; we prefer to be open about it and explain how we use it responsibly.
As we grow, our goal is to rely more on human‑created content and reduce our use of AI‑generated elements over time.
And if you’d like to help us get there, we always welcome real photos from our community wearing their tees — they help us tell real stories and create more human‑made content together.
About Our Causes
How did you pick the charities?
How did you pick the charities?
We carefully select causes that align with our mission to promote empathy, inclusion, and community support, focusing on awareness days that resonate with schools and families.
Easy Peasy Tees is a small, independent initiative. not officially affiliated with the charities we support. We choose organizations based on impact, alignment, and community love, and we always aim to represent them respectfully.
We don’t speak on the charities behalf, and we don’t use their logos or branding without permission. We simply share their story, celebrate their work, and pass along the funds we raise.
We’re always listening — if you have feedback or suggestions about the causes we support, we’d love to hear from you. Your voice helps shape the impact we create together.
Is Easy Peasy Tees affiliated with the charities supported?
Is Easy Peasy Tees affiliated with the charities supported?
Independent, But Inspired
Easy Peasy Tees is a small, independent initiative, not officially affiliated with the charities we support. We choose organizations based on impact, alignment, and community love, and we always aim to represent them respectfully.
We don’t speak on their behalf, and we don’t use their logos or branding without permission. We simply share their story, celebrate their work, and pass along the funds we raise.
Can I receive a receipt for donation tax purposes?
Can I receive a receipt for donation tax purposes?
At this time, we do not provide tax receipts for donations. However, your support directly helps us continue our programs and make a positive impact in our communities.
What is Passing Forward?
What is Passing Forward?
Passing Forward is our sustainability program that collects gently worn t-shirts and redistributes them to students who need them—helping reduce waste and increase participation.
How do I send my gently-loved shirts to Passing Forward?
How do I send my gently-loved shirts to Passing Forward?
Gather Your Shirts
Collect gently worn t-shirts that are clean, free of stains, holes, or heavy wear.
Send Them In
School Collection: Some schools or groups gather tees in bulk, check with yours first.
DIY Drop-Off: Package and send them in yourself, it’s easy and impactful.
Donation Form
Download Donation Form & include a copy in your Package.
Package Securely
Place the shirts in a sturdy plastic bag or box to keep them protected during
shipping.
Ship
Gently used tshirts can be sent
to our mailing address at:
Easy Peasy Tees
Suite 250
#132-250 Shawville Blvd S.E.
Calgary AB T2Y 2Z7
How do you reduce textile waste
How do you reduce textile waste
We encourage families to send back gently‑loved awareness‑day tees — from us or any brand — so we can redistribute them to communities that wouldn’t otherwise participate.
How do you ensure ethical production
How do you ensure ethical production
All suppliers provide documentation on their labour, environmental, and safety practices.
Why do modern fundraisers need to be simpler
Why do modern fundraisers need to be simpler
Communities are facing:
- Fewer volunteers
- Higher administrative workloads
- More complex family schedules
- Lower participation in traditional fundraisers
Low‑lift fundraisers meet families where they are — busy, stretched, and wanting to help without extra work.
How does this fundraiser support community well‑being
How does this fundraiser support community well‑being
By reducing pressure on families and staff, and by offering a fundraiser that:
- Is inclusive
- Is accessible
- Doesn’t require selling
- Doesn’t require time commitments
- Gives families a way to participate without burnout
Why is volunteer burnout affecting fundraising
Why is volunteer burnout affecting fundraising
Volunteers are doing more with less time. Many schools rely on the same small group of parents year after year.
Our fundraiser is designed to not require volunteers at all, giving those families a break.
How does this fundraiser rebuild trust with families
How does this fundraiser rebuild trust with families
Families want transparency and simplicity.
We provide:
- Clear pricing
- Clear timelines
- Clear payout amounts
- No hidden fees
- No surprise work
This makes families more willing to participate.
Need help? We got you!
Is my child’s school information stored securely
Is my child’s school information stored securely
Yes. School‑related details are stored in secure, industry‑standard systems with restricted access and are used only for delivery coordination.
How do I know this fundraiser will actually work for our school, group or community
How do I know this fundraiser will actually work for our school, group or community
We’ve designed it around what families and schools say they need most:
- Low effort
- Clear communication
- No selling
- No sorting
- No volunteer hours
- A product families already want
This combination consistently leads to high participation and strong fundraising results.
How do you protect my personal information
How do you protect my personal information
All data is stored in secure systems with encrypted checkout, PCI‑compliant processing, and limited staff access.
What is your privacy policy
What is your privacy policy
You can view our full privacy policy anytime on our website. It outlines what we collect, how it’s used, and your rights.
Need help with something else
Need help with something else
Reach out — we’re here to make everything feel easy‑peasy.
Have a question that’s not covered here or need to reach out?
Have a question that’s not covered here or need to reach out?
fill out the Contact form
How do you handle privacy and data protection?
How do you handle privacy and data protection?
Protecting your family’s data is a top priority. We follow strict privacy policies and never share your information with third parties without consent. Read our full Privacy Policy here.