Refund policy
Last updated: July 13, 2026
Returns & Exchanges
We want every order to feel easy‑peasy. If something’s off, we’re here to help make it right. Because we’re a small Canadian brand, shipping costs across Canada are significant, so our return and exchange structure keeps things simple and sustainable.
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Damaged or Defective Items
If your order arrives damaged or faulty, please reach out within 7 days and include a photo. We’ll happily send a replacement or issue a full refund.
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Delays in Transit
Most orders arrive on time, but occasional delays can happen. If your order is more than 10 business days late, let us know — we’ll resend it or refund you.
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Size Exchanges
If you ordered the wrong size, we’re happy to help you switch it.
• Exchanges include a flat $20 exchange fee, which covers a portion of the shipping both ways.
• If the size you’re switching into has a higher price, the difference will be added to your exchange total.
• Once your return is on its way back to us, we’ll ship your new size right away.
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Returns for Refund
If you prefer to return your tee instead of exchanging it:
• Returns include a $20 return fee to help offset shipping and handling.
• Original shipping charges are non‑refundable.
• Refunds are issued once your item is received and inspected.
• Change‑of‑mind returns are not accepted.
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Lost or Stolen Deliveries
If your package is marked as delivered to the address provided, we’re not able to issue a refund. We’ll confirm delivery details (address, date, tracking info, and carrier) so you can follow up with the shipping provider.
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Eligibility
To qualify for a return or exchange:
• Items must be unworn, unwashed, and in original condition
• Requests must be made within 14 days of receiving your order
• Clearance or final‑sale items are not eligible